International Protection Accommodation Service centres publication statement 17 May 2024

Date of publication:

Today, the Health Information and Quality Authority (HIQA) has published eight inspection reports on International Protection Accommodation Service centres.



International Protection Accommodation Service centres, formerly known as direct provision centres, provide accommodation for people seeking international protection in Ireland.



HIQA inspects the quality and safety of these services against the National Standards for accommodation offered to people in the protection process (2019).



Reports have been published on:

  • Atlantic House, Co. Waterford
  • Emmet Lodge, Co. Dublin
  • Glenvera Hotel, Co. Cork
  • Globe House, Co. Sligo
  • Hibernian Hotel, Co. Laois
  • Johnston Marina, Co. Kerry
  • Millstreet Accommodation Centre, Co. Cork
  • Slaney Court, Co. Wicklow.

While there was non-compliance noted in each centre inspected, the levels of non-compliance varied. Non-compliance was identified in areas including; contingency planning and emergency preparedness; responsive workforce; identification, assessment and response to special needs; governance, accountability and leadership; safeguarding and protection; person-centred care and support; and accommodation.



There were examples of good practice observed, however inspectors identified common issues in some centres. These were in relation to governance and management, risk management and safeguarding in particular.



Where non-compliance with the national standards is identified, providers are required to submit compliance plans to demonstrate how they will make improvements and come into compliance with the national standards.



Read the reports at the link below



Notes to the Editor:

  • Since 9 January 2024, HIQA has assumed responsibility for monitoring the quality of permanent International Protection Accommodation Service (IPAS) centres provided by the Department of Children, Equality, Disability, Integration and Youth as set out under S.I. No. 649/2023 - European Communities (Reception Conditions) (Amendment) Regulations 2023. HIQA does not have responsibility for emergency, reception, or other types of accommodation for international protection applicants.