Within our Health Information and Standards Directorate, we are committed to measuring the impact of the work that we do. In 2019, we developed a strategic framework to support the measurement of impact within our teams (Knowledge sharing and impact strategic framework for the HIS Directorate, 2019). The framework supports measuring impact through a combination of measures including outputs generated, reach and engagement activities with stakeholders, and observable changes.

This report contains the findings of the impact evaluation of the work of the standards setting function, the health information function (quality and technical standards teams), and the National Care Experience Programme. Together, these comprise the Health Information and Standards Directorate. The purpose of the report is to demonstrate the effectiveness of our work, ensure transparency and highlight our successes. The report presents the impact of our work against selected desired outcomes. This report outlines our impact as observed during 2023 although the impact for some of our outcomes will be measured over a number of years. This is the fifth impact report by the directorate.