A person who has the authority to make certain decisions together with another person if they need support to make decisions.

To threaten or to use force to get someone to do something they do not want to do.

A plastic bag that collects faecal matter from the digestive tract through an opening in the abdominal wall called a stoma.

The space and resources made available for the use and enjoyment of all service users.

Any device or support which helps a person communicate more effectively with others.

An issue which inhibits the ability of a person to communicate with others.

Usually seen as typified by social relationships based on commonality, either derived from living in a particular geographical location, such as a defined urban neighbourhood or a village, or sharing a particular interest(s) or goal(s), for example, on the basis of ethnicity, gender, religion, or membership of a professional association.

The regionalised organisational structures of the Health Service Executive (HSE) that providies community and primary healthcare services in Ireland.

Allegations about a service being unsatisfactory or a service user being mistreated.

A process which describes how an organisation receives, investigates and manages complaints.

Two or more needs affecting a person's physical, mental social or financial wellbeing that requires additional care and support on a daily basis.

The act of obeying an order, rule, or request.